Privacy Policy
Effective Date: 4/13/2026
Untangled is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or participate in coaching services.
Untangled is a professional development and mentorship business separate from Bluebird Counseling. This website does not provide psychotherapy or clinical services.
1. Information We Collect
We may collect the following types of information:
Personal Information You Provide:
• Name
• Email address
• Phone number
• Billing information
• Professional or educational information related to internship or graduate training
This information is collected when you:
• Submit a contact form
• Register for coaching or training
• Purchase services
• Subscribe to email communications
Automatically Collected Information
Our website may collect limited technical data such as:
• IP address
• Browser type
• Device information
• Pages visited
This information helps us improve website performance and user experience.
2. How We Use Your Information
We use collected information to:
• Respond to inquiries
• Provide coaching services
• Process payments
• Send program updates or communications
• Improve website functionality
• Maintain business records
We do not sell your personal information.
3. Coaching Disclaimer Regarding Confidentiality
Untangled provides professional development services, not psychotherapy.
Information shared during coaching sessions is treated respectfully and professionally. However, coaching services are not protected by therapist-client privilege laws, and confidentiality protections may differ from those in clinical settings.
Participants are responsible for protecting client confidentiality in any case discussions and must remove identifying information.
5. Third-Party Services
Our website may use third-party tools for:
• Email marketing
• Scheduling
• Payment processing
• Website analytics
These providers may collect information in accordance with their own privacy policies.
6. Data Security
We take reasonable administrative and technical measures to protect your information. However, no online transmission or storage system can be guaranteed to be 100% secure.
7. Your Rights
You may:
• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information, where legally permitted
• Unsubscribe from email communications at any time
To make a request, contact: shelley@courageouslyuntangled.com
8. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
9. Contact Information
If you have questions about this Privacy Policy, please contact:
shelley@courageouslyuntangled.com